Guests Reviews of Hotel Jerome, Auberge Resorts Collection

Great hotel, very kind staff from the top managers, everything was wonderful. Amazing building and rooms with 2 queen beds. Heated pool, parking on site. By the way, parking fee - usd 30 per day. Location just off the centre 

the location was excellent, close to popular attractions like Prospect, the Living Room, and J Bar, as well as the ski area. the staff were knowledgeable and dedicated, assisting me with the complimentary shuttle service and late check-out. 

The breakfast is delightful and great with the hot coffee and also blueberry pancakes, and the service is top-notch! The location is in a marvellous and awesome spot to everything The staff was amazing. 

Buona posizione vicino al centro. Colazione ricca e abbondante. Staff gentile e disponibile. Camera sufficiente alle necessità.

Tutto è stato meraviglioso.

quiet,elegant and hospitable. Walking distance to all good things.

Wonderful place but the cancellation policy is onerous. I had an emergency which forced me to leave a day early, and that resulted in a 100% forfeiture of my money for that night. I would certainly warn others about this policy.

Complimentary upgrade, fabulous room service, beautiful hotel, friendly staff, amazing food.

Absolutely nothing.

I booked a king size bed, but on arrival they "upgraded" us to two double beds with more room. I said I really preferred the king size bed that I reserved, and I was told that they were sorry but there wasn't one available. The "upgraded" room was so hot as we couldn't turn off the heat. We had to open the windows and listen to the loud roof units all night. When checking out the next morning, I was asked about our stay. I told her the problems, and I was only told that they were sorry for our inconvenience.

The entire staff was extremely helpful and kind, great customer service though the hotel itself is quite outdated. They should use more decorations to warm up the place and also improve the pool area 

The hotel is in a perfect location which is adjacent to other restaurants and the Aspen airport. the property is by the Roaring Fork River. - My room was spotless and had an outstanding view of the red mountains. 

our recent stay at this hotel was absolutely perfect. the location was central and the view was breathtaking. the staff went above and beyond to make us feel important and the facilities were stunning. we can't wait to visit again! 

The food is great.

Ideal location, exceptional cuisine, friendly staff, gorgeous hotel, great bartender.

Nothing at all.

The hotel is perfectly situated in the heart of town, making it convenient to explore all that the area has to offer. The cozy rooms are beautifully decorated and the bathrooms are clean and modern. The staff goes 

The value for money at this hotel is exceptional. With reasonable prices and an attention to detail that is second to none, you'll feel like you're getting a luxurious experience without breaking the bank. The hotel's location is perfect, right in the heart of town and