Hotel Jerome, An Auberge Resort - Aspen

Great hotel, very kind staff from the top managers, everything was wonderful. Amazing building and rooms with 2 queen beds. Heated pool, parking on site. By the way, parking fee - usd 30 per day. Location just off...  

the location was excellent, close to popular attractions like Prospect, the Living Room, and J Bar, as well as the ski area. the staff were knowledgeable and dedicated, assisting me with the complimentary shuttle service and late check-out....  

quiet,elegant and hospitable. Walking distance to all good things.

The breakfast is delightful and great with the hot coffee and also blueberry pancakes, and the service is top-notch! The location is in a marvellous and awesome spot to everything The staff was amazing....  

Wonderful place but the cancellation policy is onerous. I had an emergency which forced me to leave a day early, and that resulted in a 100% forfeiture of my money for that night. I would certainly warn others about this policy.

I booked a king size bed, but on arrival they "upgraded" us to two double beds with more room. I said I really preferred the king size bed that I reserved, and I was told that they were sorry but there wasn't one available. The "upgraded" room was so hot as we couldn't turn off the heat. We had to open the windows and listen to the loud roof units all night. When checking out the next morning, I was asked about our stay. I told her the problems, and I was only told that they were sorry for our inconvenience.

Complimentary upgrade, fabulous room service, beautiful hotel, friendly staff, amazing food.

Absolutely nothing.

The entire staff was extremely helpful and kind, great customer service though the hotel itself is quite outdated. They should use more decorations to warm up the place and also improve the pool area , there us a direct acces from the...  

The food is great.

The hotel is in a perfect location which is adjacent to other restaurants and the Aspen airport. the property is by the Roaring Fork River. - My room was spotless and had an outstanding view of the red mountains....  

our recent stay at this hotel was absolutely perfect. the location was central and the view was breathtaking. the staff went above and beyond to make us feel important and the facilities were stunning. we can't wait to visit again!...  

Ideal location, really good cuisine, friendly staff, gorgeous hotel, great bartender.

Nothing at all.

The hotel is perfectly situated in the heart of town, making it convenient to explore all that the area has to offer. The cozy rooms are beautifully decorated and the bathrooms are clean and modern. The staff goes...  

The value for money at this hotel is exceptional. With reasonable prices and an attention to detail that is second to none, you'll feel like you're getting a luxurious experience without breaking the bank. The hotel's location is perfect, right in the...  

Great location, center of town. Amazing staff, friendly and accommodating. Upgraded suite with nice amenities. Exceptional restaurants and bars. Will definitely return.